AI Agents for Customer Support & Sales Engagement
Airgentic gives your business a reliable team of AI agents that deliver fast, accurate customer service from start to finish — increasing revenue, delighting customers, and freeing your team to focus on what matters most.
What can Airgentic do for you?
AI that sells like your best product specialist, 24/7
Lead natural sales conversations with customers to tease out their requirements, compare the specs of different models, recommend optimal products based on specifications, and customers to their nearest dealer.
Deep technical product support for your customers
Answer questions about product specifications, and guide customers through installation, maintenance & troubleshooting, interpreting diagrams in PDF manuals & brochures, and finding compatible parts & accessories.
Real-time assistance for dealers, anytime, anywhere
Empower distributors & dealers with answers to technical questions, find compatible products, parts & accessories, provide advice on specs, brochures, videos, & training materials, & act as a first-line knowledge assistant for pre-sales engineering questions
Empower your sales team with AI expertise
Equip your salespeople with instant product knowledge to speed onboarding, enhance real-time customer interactions, and ensure consistent sales messaging across your entire team. Airgentic delivers fast access to specifications, comparisons, training materials.
Advanced Hybrid Search
Utilising state-of-the-art question answering techniques, Airgentic incorporates CSIRO research to offer a hybrid search solution. This innovative approach enhances our ability to provide precise and timely answers to customer enquiries.
AI Vision for PDFs
Leverage AI vision technology to comprehensively answer questions based on text, images, and tables in PDF documents. This capability allows us to address complex customer service issues with high accuracy and minimal human intervention.
Conversational Commerce
Revolutionise your sales engagement with AI agents equipped with deep business context to transform interactions into opportunities.
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Engage prospects in personalised conversations to uncover their unique needs, tailoring each interaction to their specific journey.
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Proactively recommend relevant products, maximising sales potential while ensuring customer satisfaction through strategic, AI-driven suggestions.
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Provide accurate, real-time answers to complex technical questions, drawing from an extensive and continuously updated knowledge base.
Actionable Customer Insights
Campaign Impact
Measure the effectiveness of marketing efforts by analysing customer references to specific campaigns.
Sentiment Analysis
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Gauge customer satisfaction by tracking positive or negative sentiments about specific products.
Geographic Insights
Pinpoint sales inquiry origins to tailor regional marketing strategies and resource allocation.
Store Locator Trends
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Track location queries to optimise store placement and improve local marketing efforts.
Product Mentions
Identify trending products in sales and support inquiries to inform inventory and training needs.
Product Gap Analysis
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Identify potential market opportunities by spotting sales inquiries not covered by current product offerings.
Knowledge Base Gaps
Improve support resources by identifying frequently asked technical questions without ready answers.
Product Recall Awareness
Monitor customer inquiries about recalled products to assess communication effectiveness and potential risks.
Insights from John Haber, Haines Hunter...
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