Voice Agents

Hands‑free, human‑like support—just speak.

When typing isn’t ideal, Airgentic Voice Mode lets customers talk to your AI agents naturally. It’s fast, empathetic, multilingual, and built for the real world.

The problem

Not every situation suits a keyboard.

Field workers on mobile devices need eyes‑up, hands‑free help
Accessibility needs can make typing difficult or impossible

Customers still deserve accurate, trustworthy answers—without friction.

The solution

Airgentic offers a native voice experience for interacting with task‑specialist AI agents.

Why native voice matters

No transcription bottleneck – speech isn’t converted to text; the audio signal is processed directly by a state‑of‑the‑art voice LLM, delivering faster, more accurate responses
Empathetic by ear – the AI can hear tone and emotion and respond appropriately
Natural interruptions – simply speak over the AI to interject, clarify, or change directions—just like a human conversation

Built for complex, real‑world tasks

Vision + Voice – the agent can talk you through diagrams and tables inside PDFs while you view them
Procedural guidance – step‑by‑step instructions with one step at a time pacing; pause, repeat, or ask follow‑ups anytime
Multilingual – speak and hear answers in many common languages

What the experience looks like

Clear mic status indicators show when your microphone is active
Visual cues confirm when the AI is speaking and when it’s listening
Transcript snippets and source citations remain available for verification

Governance & quality

Recorded sessions – all voice conversations are logged in the Insights Dashboard and can be played back by authorised admins for QA
Privacy & controls – retention windows, role‑based access.
Guardrails – the same safety classifiers that protect text mode also apply to voice

Seamless deployment

Voice Mode can be added to existing Airgentic services with minimal setup. Choose who sees the voice option (e.g., mobile users, certain pages, or authenticated roles).

Example use cases

On‑site technician asks, “Walk me through recalibrating the F130,” and the agent reads steps aloud with references to the exact manual sections
Resident services: “When’s my next recycling pickup?”—voice reply with address‑aware schedule, plus an option to send details by SMS/email
Retail associate: “Compare the 300 vs 350 models for towing,” with a spoken summary and links to specs

FAQs

How accurate is voice mode compared to text?
Native voice models process audio directly, improving speed and accuracy versus speech‑to‑text pipelines.

Can users interrupt or barge‑in?
Yes—talk over the AI to interrupt. The system will pause and adapt.

Is it multilingual?
Yes—support for many common languages in both understanding and speech.

How are recordings handled?
Conversations are stored according to your retention policy and are accessible only to authorised roles via the Insights Dashboard.

What does it cost?
Voice Mode uses native voice LLMs; additional usage charges may apply.

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