Land Services SA Partners With Airgentic to Deliver 24/7 AI Customer Service

We’re thrilled to announce that Land Services SA has partnered with Airgentic to bring next-generation AI customer service to their digital channels.

About Land Services SA

As a prestigious and innovative organisation dedicated to providing exceptional land and property services across South Australia, Land Services SA is recognised for its commitment to customer service excellence and digital innovation.

Why Airgentic

Land Services SA selected Airgentic for our platform’s ability to:

• Accurately respond to a diverse range of customer queries.

• Operate with robust AI guardrails for safety and reliability.

• Offer high levels of customisability to fit their unique services and audience needs.

AI Support Now Live

Airgentic’s AI customer service is now providing around-the-clock assistance to customers on the Land Services and Property Edge websites — making it easier for users to get answers anytime, without waiting for office hours.

Acknowledging the Team

A huge thank you to Damien McDermott for leading this project from inception to successful launch and for believing in us. This collaboration wouldn’t have been possible without your leadership and support.

Looking Ahead

We’re excited to support Land Services SA as they continue to deliver outstanding digital services to their customers and set a new benchmark for public sector innovation in South Australia.