Our customers don't enjoy doing Airgentic training. And now they don't have to.
We've come to a realisation: our customers shouldn't need to become experts to get the most out of the platform. And even when they do, Airgentic is evolving so rapidly that parts of a training session can be out of date just weeks later.
So we've been working on a different approach.
Introducing Aero
Aero is our new AI-powered configuration, diagnostics and troubleshooting assistant, built directly into the Airgentic Admin Console.
Aero isn't just another chatbot that answers questions or points you towards documentation. It's powered by an AI agent harness that can investigate problems, inspect configurations, use specialised tools and carry out complex, multi-stage tasks on your behalf.
What you can ask Aero to do
- Configuration: Set up and fine-tune search, AI agents and service settings.
- Prompt engineering: Create, edit and optimise agent instructions without needing to understand prompt engineering.
- Branding and design: Customise widget colours, styles and appearance to match your organisation's brand.
- Troubleshooting: Investigate failed answers, diagnose what went wrong and propose fixes.
- Full service customisation: Work through complex, multi-step changes that would otherwise require specialist knowledge and considerable manual effort.
You stay in control
Aero does the investigation and prepares the changes. You review and approve them before anything is applied.
Available to every customer this week
And the best part? Aero will be available to every Airgentic customer starting this week, at no additional charge.
We've always believed in making Airgentic deployments "lighter than Air". Aero takes that philosophy a step further.
The future of AI customer service shouldn't involve teams spending hours learning how to configure, troubleshoot and maintain their AI platforms. It should involve simply telling the platform what you want to achieve, and letting AI do the heavy lifting.
If you're tired of manually managing your enterprise search or AI customer service platform, get in touch. We'd love to show you Aero in action.
