Case studies
What happens when the websitestarts answering back
Measured results from live Airgentic services — in government, where accuracy and contact-centre load matter, and in higher education, where discovery has to beat an already-strong site search.
Two organisations. Two different jobs.
Same platform: grounded answers, human oversight, and the insight that comes from seeing what people actually ask.
Government · South Australia
Land Services SA
Specialist agents that clarify land-title and property questions around the clock — so customers find the right path without a call, and the contact centre spends time on work that needs a person.
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Higher education · Canada
British Columbia Institute of Technology
A sitewide test of conversational search against traditional site search that already performed well. After two months, people who engaged with Airgentic converted more strongly — on a fraction of search volume.
Read the case studyBring us the questions your website cannot answer yet
We will type them live, on your content, and show you the same governed answer layer these organisations are running today.