Welcoming The Flinders Ranges Council to Airgentic

We’re incredibly proud to welcome The Flinders Ranges Council as a new Airgentic customer.This isn’t just another deployment—it’s a partnership with a council that manages one of the most extraordinary places on Earth.

A Partnership with a Remarkable Region

The Flinders Ranges are among the world’s oldest mountain ranges, stretching across South Australia’s rugged outback and now nominated for official recognition on the UNESCO World Heritage List. It’s a region that combines natural wonder, deep cultural heritage, and a close-knit community—and we’re honoured to help bring new digital experiences to the people who live, work, and visit there.

Transforming Community Connection

Together, Airgentic and The Flinders Ranges Council have introduced an AI-powered digital assistant that’s already reshaping how the Council connects with its community.

In just a short time, the assistant has:

• Delivered 24/7 support — residents can get answers instantly, anytime, anywhere, and in any language.

• Answered 93% of community questions with accuracy and confidence.

• Earned enthusiastic feedback from residents who appreciate faster, simpler access to information.

• Reduced contact-centre pressure, giving staff more time to focus on complex or high-impact requests.

These results reflect what drives us most at Airgentic: technology that serves people.

Innovation with Purpose

Working with The Flinders Ranges Council has been a genuine pleasure. Their openness to innovation and their commitment to community made this project special from day one.

A heartfelt thank-you to Sean Holden for his leadership and foresight. His vision—to build a more connected, accessible, and inclusive future for the people of the Flinders Ranges—has been inspiring, and we’re grateful for the trust he’s placed in us as partners on this journey.

Looking Ahead

As we continue working together, our shared goal is simple: to make local services more accessible, responsive, and inclusive.Through trusted AI, councils like The Flinders Ranges Council can serve their communities with the same warmth and attentiveness that define their region.

Learn more about The Flinders Ranges Council and its digital initiatives at www.frc.sa.gov.au.