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What happens when you combine Airgentic with SharePoint?
- Brett Matson
- Mar 30
- 2 min read
For many organisations, SharePoint already holds the answers.
HR policies, procedures, internal guides, operational documentation. It is all there. Carefully written, approved, and stored in one place.
The problem is not the content. It is access.
When staff need answers, they are often under time pressure. They search, click through multiple documents, skim long pages, or ask a colleague instead. Even when the right information exists, it is not always found quickly enough to be useful.
Introducing the Airgentic SharePoint web part
Today, we are launching the Airgentic SharePoint web part.
It brings fast, accurate answers directly into SharePoint. Staff can simply ask a question and receive a clear, grounded response based on your organisation’s own content.
No digging through folders.No guessing which document is correct.No relying on outdated links or tribal knowledge.
Just answers you can trust, delivered in the flow of work.
Designed for real internal use
This is not a generic chatbot. It is built specifically for internal knowledge use cases where accuracy matters.
Common scenarios include:
HR policy questions such as leave entitlements or onboarding processes
IT support queries about systems, access, or troubleshooting
Operational procedures that staff need to follow correctly the first time
In these environments, speed is important, but accuracy is critical. Staff need answers they can rely on, not approximations.
Grounded, governed, and controlled
Airgentic ensures responses are grounded in approved SharePoint content. This means answers are based on what your organisation has already reviewed and published.
It is also designed with governance in mind:
Control which sources are used
Ensure responses stay within approved boundaries
Maintain confidence in what is being delivered to staff
This balance of speed and control is what makes it suitable for enterprise and public sector environments.
From document repository to answer layer
SharePoint has traditionally been a place to store information.
With Airgentic, it becomes a place to access answers.
Instead of navigating documents, staff can interact with knowledge directly. This reduces internal support load, improves response times, and creates a better experience for employees.
It is a shift from searching for files to solving tasks.
Improve staff experience and reduce support load
When staff can find what they need quickly:
HR and IT teams receive fewer repetitive queries
Employees spend less time searching and more time doing
Confidence in internal knowledge increases
The result is a more efficient organisation and a smoother day-to-day experience for everyone.
Learn more
If you are looking to unlock more value from SharePoint and improve how staff access internal knowledge, you can learn more in our help centre:
