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Airgentic Announces Strategic Partnership With Liferay to Transform Digital Experiences
We’re thrilled to announce a new local partnership between Airgentic and Liferay , bringing together two complementary strengths to...
Brett Matson
May 6, 20252 min read


When Expertise Is Free: Reflections on AI, Human Work, and Responsibility
As a startup, we often need experienced consultants in engineering, design, sales, and marketing. But being bootstrapped, we’ve found...
Brett Matson
May 6, 20251 min read


Airgentic Partners With SmartOSC to Deliver Scalable AI Customer Service Solutions
We’re thrilled to announce a new partnership between Airgentic and SmartOSC , combining two complementary strengths to help organisations...
Brett Matson
May 1, 20251 min read


Land Services SA Partners With Airgentic to Deliver 24/7 AI Customer Service
We’re thrilled to announce that Land Services SA has partnered with Airgentic to bring next-generation AI customer service to their...
Brett Matson
Apr 22, 20251 min read


What 200+ Conversations Taught Us About AI Customer Service Goals, Opportunities, and Concerns
Over the past 14 months, Archie Hooper and I have met with more than 200 organisations to understand their goals and concerns around AI...
Brett Matson
Apr 8, 20252 min read
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